Privacy policy

Download the Pivacy Policy in PDF.

Data protection

To ensure that no personal data can be seen by third parties during data transfer, during check-out process we use Secure-Socket-Layer encryption (SSL) as proposed by international data protection agencies. Depending on your local browser, this enables an encryption of up to 256 bits.

Data collection

Respo S.L.. could collect and process the following data: email, name, surname, country, password, address, mobile number and any correspondence via our website and Certain data are collected automatically from activity on the site (see cookies below).

We collect this information which you provide us notably during: creation of an account, purchase of an item, browsing or visiting the website, participating in a prize competition, and contacting with client services.

Data recipients

The data collected on the website are intended for Respo S.L. They may be transmitted to partner firms which Respo S.L.. may consult within the framework of its services, particularly the payment system provider.
Data storage and use

For purposes of platform processing, the website is powered by, Steinbachstrasse 1, 95679, Waldershof, Germany | +49 923 1972573. Our automatic mailing server and software is provided by
The principle objective for the collection of data is to offer the user a safe, optimal, efficient and personalized experience. You agree that we may use your personal data to: furnish services, resolve eventual problems and disputes, personalize, evaluate, and improve our service and content, to deter, detect and investigate on all potentially forbidden and illegal activities and to apply our general terms of use.


A cookie is a small data file that we save on your computer. A cookie is not a program, and does not contain a virus. A cookie does not serve to collect personal data without your knowledge, but records information related to your browsing on the website, which may be consulted by Respo S.L.

With the exception of those required for the operation of the website, by default, the cookies are not automatically stored. In accordance with applicable regulations, Respo S.L.. requires your authorization before installing any other type of cookies.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, to help the website analyse how users use the site. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:


We will only use your personal data and voluntary information for individualised mail and e-mail offers if you have agreed to it. You can withdraw your consent at any time via e-mail to

Company and legal information

Respo S.L. with legal address Avenida Ignacio Wallis 12 1º, 07800, Ibiza, Balearic Islands, Spain, and VAT nº: ES-B-07264310. Email: and telephone nº: 0034 971 33 45 00.

Last updated: 20/05/2018